Privacy Policy

Protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, and safeguard your data when you access our services through the Pin Stars App and related platforms.

Information We Collect

To provide you with a seamless gaming experience, we may collect the following types of data:

  • Personal details such as name, email, and contact information when registering an account.
  • Financial transaction data, including deposits, withdrawals, and betting history.
  • Device information like IP address, browser type, and operating system.
  • Communication records when you interact with our support team.
  • Data from third-party providers to ensure compliance and security.
  • Behavioral data to enhance security measures and responsible gaming practices.

How We Use Your Information

Your data is processed to improve our services and ensure compliance with legal requirements. We use your information to:

  • Verify identity and maintain account security.
  • Process payments and withdrawals efficiently.
  • Enhance gaming experience by personalizing offers and promotions.
  • Detect and prevent fraud or unauthorized activities.
  • Support responsible gaming initiatives and user protection.

Data Protection & Security

We implement industry-standard security measures to protect your personal information. Encryption technologies and access controls ensure your data remains confidential and secure. We do not sell or share your data with unauthorized third parties.

Cookies & Tracking Technologies

Our platform uses cookies to enhance user experience, remembering login details, preferences, and optimizing website performance. You may manage cookie settings in your browser; however, disabling them may affect certain features.

Third-Party Sharing & Legal Compliance

We may share your information with regulatory authorities or service providers where necessary for:

  • Compliance with legal and regulatory obligations.
  • Fraud prevention and responsible gaming monitoring.
  • Payment processing and identity verification services.

International Data Transfers

Your data may be processed outside your jurisdiction to ensure platform efficiency and security. We take all necessary steps to guarantee compliance with relevant data protection laws.

Retention of Information

Your personal data is retained as long as your account remains active or as required by legal and regulatory guidelines. We ensure that data is stored securely and deleted when no longer necessary.

Your Rights & Choices

As a user, you have the right to:

  • Access, update, or request deletion of your personal data.
  • Restrict or object to data processing in certain circumstances.
  • Receive a copy of your data in a portable format.
  • Manage privacy preferences, including cookie usage and marketing communications.

Privacy Policy Updates

We may update this policy periodically to reflect legal or operational changes. Any significant modifications will be communicated via our website.

Contact Us

For any questions regarding this Privacy Policy or to exercise your data rights, please reach out to our support team.